Useful information for Medical Referrers

Patients with existing prostheses

An artificial eye may be cleaned with mild soap or “hard contact” lens cleaning solution. This will remove most of the surface accumulations and reduce irritation to the eyelids.

Make certain you rinse it thoroughly before reinserting. Regular tap water is perfectly acceptable for this procedure.

NEVER clean or soak the artificial eye in alcohol, autoclave or boil it because it will crack the plastic and destroy the ocular prosthesis.

It is recommended that patients should have your artificial eye polished every six to twelve months by an Ocularist, or more often if a special problem exists, such as excessive discharge, poor eyelid action, or if the patient does not remove the eye themselves.

The cleaning and polishing by an Ocularist not only adds to the lifetime of the prosthesis but will remove the protein deposits helping to reduce the risk of giant papillary conjunctivitis and other irritants.  It also improves comfort and restores the lustre for a more natural lifelike appearance.

Note: A cracked or chipped prosthesis should never be worn.

Post Surgical Patients

Generally, patients who have had an enucleation or evisceration should be referred to the Ocularist for the fitting of an artificial eye 4 to 6 weeks after surgery.

Scleral/Haptic Shells

Scleral/Haptic Shells can be fitted over a blind eye to improve the cosmetics of the eye.

A free consultation booked with Artificial Eyes will determine if a patient is a suitable candidate for the fitting of a Scleral/Haptic Shell.


It is essential that children born with Anophthalmia or Microphthalmia are referred to an Ocularist as early as possible.

At Artificial Eyes, we use a series of conformers and prostheses, continually increasing in size, which are used to encourage and stimulate natural development of the soft tissue and bony orbit growth.

NSW Health Supplier

Artificial Eyes is a NSW Health Supplier of Prosthetic Eyes. We can often be a cheaper option for northern NSW patients to travel to Brisbane. We can also prioritise out-of-town clients to enable them to receive their new prosthetic eye as quickly as possible, by endeavouring to provide a three day turn around.

“My overall experience with Artificial Eyes was successful and satisfying. The initial appointment was efficient and friendly, and I wouldn’t change a thing.”
GARY, Brisbane

“The staff at Artificial Eyes made the initial appointment more relaxing by being light hearted and friendly – but always professional.”
KEITH, Tarong